I did not receive a Cash-out Confirmation Receipt!
Due to unforeseen circumstances, you might miss the Cash-out Confirmation Receipt related to a Cash-out you've made. You don't need to worry, as you can be certain that the funds will reach your PayPal account if Love was removed from your account.
With that said, if you want us to double-check your Cash-out Request and let you know an approximate date it might reach your PayPal account, please submit a Support Ticket Request with the following information:
- Your Artist username
- The date when this Love was removed from your account
- The amount of Love being cashed out
- The following Ticket Subject: Cash-out Receipt not received
A Support Specialist will then verify your account to process this request.