All Bonus Love, XP Points, or any rewards related to prizes from a Sessions Event are automatically added to artists' accounts within 3 weeks of the end of the event, and typically even sooner. Any Bonus Love you receive in this fashion will be detailed in your Love Ledger after it's added. See also: Help Article: "What is the Love Ledger?". Please note that the different rewards for having participated in the event might not be added at the same exact time.
If you have not received the rewards from an event added to your account 3 weeks after the event ended, please submit a Support Ticket Request with the following information:
- Your Artist username
- The name and date of the event
- The following Ticket Subject: Event reward not received
A Support Specialist will then process this request and you'll receive a reply in your email inbox before the next 48 hours.