If you're unable to purchase a Love Package, we suggest you try another credit card, another alternate purchase method, or attempt the purchase while using another internet connection.
If that doesn't fix it and you continue being unable to purchase Love, we'd love to hear more about the problem. Please submit a Support Ticket Request with the following information:
- Your account username
- The following Ticket Subject: I'm not able to purchase Love Packages
- More information about the exact error you're facing
A Support Specialist will then verify your account to process this request.