Why are messages in my chat room being translated to English?
Sessions have a chat technology in place that auto-translates chat messages in Artists' rooms to English by default. This is intended and is related to our automatic profanity filters.
If you wish to disable that feature and not have any kind of translation in your chat room, we can help you through a Support Ticket. Please submit a Support Ticket Request with the following information:
- Your Artist username
- The following Ticket Subject: Disable auto-translation request
A Support Specialist will then process this request and you'll receive a reply in your email inbox before the next 48 hours.