There's an automated system in place that checks if a scheduled show was performed in its entirety (a full 1-hour show) and makes the Artist eligible to earn Prize Pool Points for it if their Artist Level allows them to receive it. See also: Help Article: "How many shows will earn me Prize Pool Points?".
We strongly suggest you start your show right on time (or even a couple of minutes earlier, to be on the safe side) and, similarly, finish the show a couple of minutes after the scheduled time in order to make sure you'll receive the Prize Pool Points if there are any to be earned from that show. Additionally, please keep in mind that disconnects during the show might make you ineligible for Prize Pool Points if you spend too much time of your scheduled hour offline.
- Note that Sessions Support is not able to double-check if a show you performed previously earned you Prize Pool Points or not. We advise you to refer to your Love Ledger to see the amount of Bonus Love received from your weekly Prize Pool Points.