If you're unable to purchase a Crew Subscription, we suggest you try another credit card, another alternate purchase method, or attempt the purchase while using another internet connection.
If that doesn't fix it and you continue being unable to subscribe to your favorite artist, we'd love to hear more about the problem. Please submit a Support Ticket Request with the following information:
- Your account username
- The following Ticket Subject: I'm not able to purchase a Crew Subscription
- More information about the exact error you're facing
A Support Specialist will then process this request and you'll receive a reply in your email inbox before the next 48 hours.