Sessions have a chat technology in place that block certain words or sentences depending on context. This is intended and is related to our automatic profanity filters.
If you notice that a word is being blocked when it shouldn't, we can help you through a Support Ticket. Please submit a Support Ticket Request with the following information:
- The following Ticket Subject: This word shouldn't be blocked
- Tell us what words or sentences are being blocked by the automatic filters
A Support Specialist will then process this request and you'll receive a reply in your email inbox before the next 48 hours.